3 Levels of business problem solving expertise

IT'S BIG AND COMPLICATED

Pronto Progress specializes in technical business problem solving. Our relationship based contract service allows our customers to flexibly staff projects or support with full time or part time or on-call staffing. If you're looking for a large scale project such as an ERP implementation, or want to switch altogether to another ERP provider this is the right level for you. Pronto serves Johnson Controls as their QAD Center of Excellence (COE). The QAD COE staff of Pronto Progress is nearly all on-site at Johnson Controls International or their plants world wide. Johnson Controls International has recognized individual work by Pronto Progress dozens of times since 1981. Our focused talent gets your project finished so that you can reap the returns on your business investment.

IT'S IMPORTANT WITH A BIG PAYBACK BUT WON'T TAKE TOO LONG TO DO

Pronto Progress offers the Go Forward Plan, a subscription based model with a 100% money back guarantee. You get 3 opportunities a month at just $495, 400,00€, or $545.00 CAD. These projects can range from an ERP upgrade, needing help with W2 forms, integrating with Amazon Web Services, or you're thinking of getting a new online vendor portal. We design it and get you a price if you want us to solve your problem for you.The Go Forward plan doesn't just deal with software, it can be about anything related to business processes. A ROI analysis, cost, timeline, change request process, KPIs, and many other items are included in the solution statement you receive with each opportunity used.
If you're not to sure how to fix your problem and just want to get someone else's opinion - no problem. We can help. Think of Go Forward as the one stop shop for all your business problem solving needs. Go Forward with your company's objectives and needs.

HARDLY TAKES ANY TIME BUT IT NEEDS TO BE DONE NOW

You need immediate action. This is combination of Go Forward and a traditional MSP (Managed Service Provider) with an SLA (Service Level Agreement) traditional provider. We offer cafeteria style support with a responsive SLA. Your business will have access to subject matter experts in a matter of minutes or a few hours, not days or weeks. We get the job done in 4 hours or less. Enterprise Services coverage includes
Network & Internet
DBA and Backups
QAD, INFOR, EPICOR, Manage 2000
EDI, QUOTES, Shop Floor, eCommerce, MES, Capacity to Promise, Scheduling, KPI, Down rev support Vantage, Vista, Syman, Syteline, Symix. On site staff Augmentation Functional support for front and back office. Temporary functional support for Accounting Engineering, Purchasing and Scheduling.

OFFICE HELP DESK

Microsoft Office assistance, and similar products, including but not limited to Word, Excel, PowerPoint, Project, Visio and Outlook will be provided. This support will include how-to, formulations, best practices, tips and know-how which may include writing scripts or macros. The hours for the OFFICE HELP DESK are from 8AM-5PM CT, Monday through Friday excluding holidays. All tickets can be opened 24 hours a day by emailing helpdesk@prontoprogress.com or by calling (262) 524-5500 during business hours (8AM-5PM CT)

OFFICE HELP DESK